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Outage in kixie

Site outage (Dashboard + Powercall)

Resolved Major
February 10, 2026 - Started 1 day ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
kixie PowerCall Chrome Extension

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 02/11/2026 04:25AM

The incident was caused by an AWS service disruption affecting CloudFront DNS resolution and configuration propagation. AWS has resolved the outage, and our systems have returned to normal operational levels.

MONITORING 1 day ago - at 02/10/2026 10:49PM

We are continuing to monitor for any further issues.

MONITORING 1 day ago - at 02/10/2026 10:48PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 02/10/2026 09:16PM

The issue has been identified as caused by an AWS outage, we're currently working alongside their team to restore service.

INVESTIGATING 1 day ago - at 02/10/2026 08:46PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 02/10/2026 08:43PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 02/10/2026 08:36PM

We are currently investigating this issue.

source IsDown Possible Outage Indicated by User Reports Reports started 4 minutes before official outage was reported

Latest kixie outages

Login issues on specific locations - about 12 hours ago
Login and Dialing Issues - 1 day ago
Service Outage Affecting Some Accounts - 9 days ago
Powercall Stuck while Dialing - 20 days ago
Ring Groups Are Going Straight To Voicemail - 29 days ago

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