Outage in kixie

Site outage (Dashboard + Powercall)

Resolved Major

February 10, 2026 - Started 3 months ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

kixie PowerCall Chrome Extension

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 02/11/2026 04:25AM

The incident was caused by an AWS service disruption affecting CloudFront DNS resolution and configuration propagation. AWS has resolved the outage, and our systems have returned to normal operational levels.

MONITORING 3 months ago - at 02/10/2026 10:49PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 02/10/2026 10:48PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 02/10/2026 09:16PM

The issue has been identified as caused by an AWS outage, we're currently working alongside their team to restore service.

INVESTIGATING 3 months ago - at 02/10/2026 08:46PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 02/10/2026 08:43PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 02/10/2026 08:36PM

We are currently investigating this issue.

source IsDown Possible Outage Indicated by User Reports Reports started 4 minutes before official outage was reported

Latest kixie outages

SMS delivery issues - 9 days ago

SMS abuse - 16 days ago

Call forwarding and Inbound Voicemail Issues - 30 days ago

Degraded PowerCall performance, slowness on dashboard - about 1 month ago

PowerCall issues - about 1 month ago

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