Outage in kixie
Call forwarding and Inbound Voicemail Issues
Resolved MajorIncident Report
We have noticed some issues with call forwarding not working and inbound voicemails not being received.
Components affected
kixie PowerCall Chrome ExtensionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/31/2026 03:48AM
We have implemented changes to resolve the issues with forwarding calls, voicemails, and agents getting stuck in an on-call status.
IDENTIFIED
2 months ago - at 03/31/2026 12:07AM
New calls will now be forwarded, and voicemails can be left by inbound callers. A final fix will be released at 8:00 PM PDT.
IDENTIFIED
2 months ago - at 03/30/2026 11:37PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 months ago - at 03/30/2026 11:19PM
We have noticed some agents getting stuck in an "On Call" status.
INVESTIGATING
2 months ago - at 03/30/2026 10:11PM
We have noticed some issues with call forwarding not working and inbound voicemails not being received.
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