Outage in kixie
Mischarge for minutes reserve
Resolved MinorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/20/2026 04:56PM
All refunds have been processed and are subject to normal bank processing times.
IDENTIFIED
2 days ago - at 05/19/2026 07:11PM
The remediation process is ongoing. All Kixie accounts affected by inaccurate charges are being corrected accordingly and updated via email by Kixie Support (support@kixie.com). Due to bank processing times, issued refunds may not always be visible immediately.
INVESTIGATING
3 days ago - at 05/19/2026 02:16PM
The issue was resolved and we're currently investigating the root cause.
INVESTIGATING
3 days ago - at 05/19/2026 02:02PM
We are currently investigating this issue.
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