Outage in Klarna

Klarna Payments degradation

Resolved Minor

September 03, 2026 - Started 4 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Klarna experienced a ~5-hour payment flow degradation caused by an issue at a third-party payment processing partner, resulting in delays for some merchants during the purchase flow. The problem was not within Klarna's own systems. Third-party services recovered and the incident was fully resolved.

Some merchants may be experiencing delays in Klarna purchase flows. This is due to a confirmed issue at a third-party payment processing partner. This is not a Klarna system issue. We're actively engaged with them to resolve it and will update you as more information becomes available. Thanks for your patience.

Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 09/03/2026 08:09PM

This incident has been resolved.

MONITORING 4 days ago - at 09/03/2026 07:27PM

Third party services have recovered, we are continuing to monitor the services to ensure stability.

INVESTIGATING 4 days ago - at 09/03/2026 06:48PM

We are continuing to monitor the confirmed issue at a third-party payment processing partner.

INVESTIGATING 4 days ago - at 09/03/2026 03:22PM

Some merchants may be experiencing delays in Klarna purchase flows.

This is due to a confirmed issue at a third-party payment processing partner.

This is not a Klarna system issue. We're actively engaged with them to resolve it and will update you as more information becomes available.

Thanks for your patience.

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