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Outage in Klarna

BankID sign-in degradation in Norway

Resolved Minor
October 12, 2026 - Started about 16 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Klarna's BankID sign-in feature in the Klarna App was degraded for Norwegian customers for approximately 2.3 hours. During the outage, users were unable to sign in via BankID but could still access the app using phone login as an alternative. A fix was implemented and the incident was fully resolved.

We are currently experiencing a degradation to sign-in in the Klarna App using BankID in Norway. We are working to restore the service as soon as possible. Customers can continue using phone login. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 10/12/2026 02:02PM

This incident has been resolved.

MONITORING about 16 hours ago - at 10/12/2026 12:05PM

A fix has been implemented and we are monitoring the results. Customers can continue using phone login. Thank you for your patience.

INVESTIGATING about 16 hours ago - at 10/12/2026 11:45AM

We are currently experiencing a degradation to sign-in in the Klarna App using BankID in Norway. We are working to restore the service as soon as possible. Customers can continue using phone login. Thank you for your patience.

Latest Klarna outages

Klarna Payments degradation - about 1 month ago
Klarna Payments - about 1 month ago
Klarna Payments degradation - about 1 month ago
Merchant Portal degradation - about 1 month ago

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