Outage in Klaviyo

Template Cloning Functionality

Resolved Major

December 17, 2025 - Started about 1 month ago - Lasted 41 minutes
Official incident page

Incident Report

Beginning around 6:42 PM US/Eastern on 12/16/2025, customers may have noticed an issue with cloning templates from the Template Library. Our engineering team has identified the cause of this issue and is implementing a fix to restore functionality. We'll provide updates as soon as more information is available.

Components affected

Klaviyo Email Content

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 12/17/2025 01:49AM

As of 8:23 PM US/Eastern on 12/16/2025, this incident has been resolved and template cloning functionality has been fully restored.

MONITORING about 1 month ago - at 12/17/2025 01:11AM

Beginning around 6:42 PM US/Eastern on 12/16/2025, customers may have noticed an issue with cloning templates from the Template Library. Our engineering team has identified the cause of this issue and is implementing a fix to restore functionality.

We'll provide updates as soon as more information is available.

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