Outage in Klevu
Issue with Smart Category Merchandising & Indexing endpoint
Resolved Minor
July 07, 2026 - Started about 1 month ago
- Lasted about 1 hour
Incident Report
We are currently experiencing some issues with our indexing-api.ksearchnet.com endpoint and with the Smart Category Merchandising screen within the Klevu Merchant Center. Our engineering team is looking into the root cause, and we will provide an update as soon as more information is available.
Please note that Klevu search services are not impacted and are functioning as expected.
We will provide further updates as soon as more information is available.
Please follow our status page for live status updates.
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Latest Updates ( sorted recent to last )
Latest Klevu outages
Analytics Data Processing Delay - 3 days ago
Service Interruption: Analytics API - 3 months ago
Issue with indexing-api.ksearchnet.com - 4 months ago
Investigating: Issue with Smart Category Merchandising - 5 months ago
Network instability affecting indexing.ksearchnet.com - 5 months ago
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