Outage in Klippa
Service availability issues due to a problem with an upstream service provider
Resolved MajorIncident Report
We are currently seeing elevated error levels across all requests that require OCR to be performed due to an with an upstream service provider. We are currently investigating the issue.
Components affected
Klippa DocHorizon Platform Klippa DocHorizon Platform API Klippa DocHorizon Platform Dashboard Klippa DocHorizon Platform HITL / Async Jobs Klippa DocHorizon Platform Financial Model Klippa DocHorizon Platform Flow Builder Klippa DocHorizon Platform Prompt Builder Klippa DocHorizon Platform Model Builder Klippa DocHorizon Platform E-Invoices Klippa DocHorizon Platform Identity Model Klippa DocHorizon Platform Bank Statement Model Klippa DocHorizon Platform Generic Model Klippa DocHorizon Platform Salary Slip Model Klippa DocHorizon Platform Components Capturing Klippa DocHorizon Platform Custom Processor Klippa DocHorizon Platform Medical Prescription Model Klippa DocHorizon Platform Document Toolkit Klippa DocHorizon Platform Storage APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
15 days ago - at 10/01/2026 07:14PM
We have implemented a workaround that should bring back stability to the platform. We are closely monitoring the situation with the upstream provider.
15 days ago - at 10/01/2026 06:32PM
We are currently seeing elevated error levels across all requests that require OCR to be performed due to an with an upstream service provider. We are currently investigating the issue.
Latest Klippa outages
Problems with operations involving transactions - 2 months ago
Financial model availability issues - 3 months ago
Reduced performance of flowbuilder: runs may fail with message "Memory limit exceeded" - 4 months ago
Flow builder availability issues - 6 months ago
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