Outage in Klue

Cloudflare failing to route requests

Resolved Major
November 18, 2025 - Started 26 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently aware of an issue with Cloudflare, which is a critical dependency for routing traffic to us. Please monitor https://cloudflarestatus.com for updates.
Components affected
Klue app.klue.com

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Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 11/18/2025 06:08PM

All user facing services have returned to full operational status. Our backend processing queues should recover gradually over the next 24 hours. Slower than nominal processing times should be expected.

MONITORING 26 days ago - at 11/18/2025 02:59PM

Normal levels of traffic have resumed, however the Klue platform may still be sluggish or experience transient issues.

MONITORING 26 days ago - at 11/18/2025 02:36PM

Some traffic has resumed, so app.klue.com may be accessible from some geos. We will continue monitoring the situation.

INVESTIGATING 26 days ago - at 11/18/2025 02:27PM

We are currently aware of an issue with Cloudflare, which is a critical dependency for routing traffic to us. Please monitor https://cloudflarestatus.com for updates.

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