Outage in Knack
Some Users Experiencing Blank Live App Pages
Resolved MinorIncident Report
We are aware that some customers are experiencing a blank page when accessing their Live Apps.
This issue has been identified as a localized DNS/ISP problem affecting several providers in Texas, USA and is not related to our platform.
At this time, resolution will depend on the impacted ISPs. As a workaround, users may be able to access their app successfully by switching to a different network or ISP.
We will continue to monitor the situation and share updates when available.
Thank you for your understanding.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 04/17/2026 10:52PM
We have received reports that the issue causing some users to see a blank page when accessing their Live Apps has been resolved.
We are no longer seeing widespread impact, and this incident is now considered resolved. If you continue to experience issues, we recommend trying an alternate network or contacting your ISP for further assistance.
Thank you for your patience while this was ongoing.
IDENTIFIED
8 days ago - at 04/17/2026 06:40PM
We are aware that some customers are experiencing a blank page when accessing their Live Apps.
This issue has been identified as a localized DNS/ISP problem affecting several providers in Texas, USA and is not related to our platform.
At this time, resolution will depend on the impacted ISPs. As a workaround, users may be able to access their app successfully by switching to a different network or ISP.
We will continue to monitor the situation and share updates when available.
Thank you for your understanding.
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