Outage in knak.

Editor saving degradation

Resolved Major
June 13, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue where users are unable to save their emails and landing pages in Knak. This is in relation to an outage with AWS on us-east-1. https://health.aws.amazon.com/health/status
Components affected
knak. Knak Builder/Enterprise
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/13/2023 10:48PM

This incident has been resolved.

MONITORING over 1 year ago - at 06/13/2023 08:51PM

The application is working as expected again and we are monitoring to ensure no other issues surface.

INVESTIGATING over 1 year ago - at 06/13/2023 07:22PM

We are currently investigating an issue where users are unable to save their emails and landing pages in Knak. This is in relation to an outage with AWS on us-east-1.
https://health.aws.amazon.com/health/status

Latest knak. outages

Users using uBlock Origin may experience a blank page upon logging in - 5 months ago
Issues with retrieving emails in studio - almost 3 years ago
SSO: Our SSO integrator, Auth0 is currently experiencing connectivity issues. There may be some issues currently with logging into Knak using SSO - about 3 years ago
There are currently errors saving emails and landing pages. Investigation is underway - about 3 years ago
AWS us-east-1, which Knak uses for it's data center, is experiencing widspread disruption of critical services. This is causing errors in saving emails and landing pages - about 3 years ago

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