Outage in Knewton alta

Issue with Alta Assessments

Resolved Major
December 13, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We apologize, but the assessment engine of Knewton Alta is currently experiencing an issue. We are working to resolve this issue as quickly as possible. Please Note: All other functionality in Alta is not impacted at this time.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/13/2023 07:44PM

We are pleased to report that the previous issues Knewton Alta was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team.

MONITORING over 1 year ago - at 12/13/2023 06:43PM

We apologize for the issues with the assessment engine of Knewton Alta. Our partners at Learnosity have identified and corrected the root issue. All services should now be restored. We will continue to monitor for a period before resolving the incident.

MONITORING over 1 year ago - at 12/13/2023 06:31PM

Our partners at Learnosity have verified the cause of the current incident and recovery of services is in progress.

IDENTIFIED over 1 year ago - at 12/13/2023 05:58PM

We apologize, but the assessment engine of Knewton Alta is currently experiencing an issue. Our partners at Learnosity have identified a possible cause for the current incident and are working to resolve this issue as quickly as possible.

Please Note: All other functionality in Alta is not impacted at this time.

IDENTIFIED over 1 year ago - at 12/13/2023 05:04PM

We apologize, but the assessment engine of Knewton Alta is currently experiencing an issue. Our partners at Learnosity are working to resolve this issue as quickly as possible.

Please Note: All other functionality in Alta is not impacted at this time.

IDENTIFIED over 1 year ago - at 12/13/2023 04:29PM

We apologize, but the assessment engine of Knewton Alta is currently experiencing an issue. Our partners at Learnosity are working to resolve this issue as quickly as possible.

Please Note: All other functionality in Alta is not impacted at this time.

IDENTIFIED over 1 year ago - at 12/13/2023 03:51PM

We apologize, but the assessment engine of Knewton Alta is currently experiencing an issue. We are working to resolve this issue as quickly as possible.

Please Note: All other functionality in Alta is not impacted at this time.

Latest Knewton alta outages

Chat is down - 2 days ago
Issue with Alta Login - about 3 years ago
Issue with Alta Assessments - about 3 years ago
Order system issues - over 3 years ago
Resolved - about 4 years ago

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