Outage in Kobiton
Issues with Launching Devices at Atlanta Data Center
Resolved MinorIncident Report
We are currently experiencing issues with launching some devices at our Atlanta Data Center. Our team is investigating the cause and working to resolve the issue as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/25/2024 10:47PM
This incident has been resolved.
INVESTIGATING
over 1 year ago - at 07/25/2024 07:58PM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 07/25/2024 07:58PM
We have restarted all the impacted Mac minis and the issue has been resolved.
INVESTIGATING
over 1 year ago - at 07/25/2024 08:51AM
We have found the root cause of this issue. Per our checking with one of the machines having the problem, its CPU reached 900% for several days. After restarting the Macmini, the CPU drops to ~70% and we can launch devices normally.
We are planning to apply the fixes to all machines having this high CPU problem.
INVESTIGATING
over 1 year ago - at 07/25/2024 07:40AM
The issue is intermittent and we are actively looking into this issue further.
INVESTIGATING
over 1 year ago - at 07/25/2024 05:08AM
We are still in the process of validating the bug with android devices
INVESTIGATING
over 1 year ago - at 07/25/2024 03:31AM
We found an Android device issue that might be related to this problem. We are in the process of validating the information.
INVESTIGATING
over 1 year ago - at 07/25/2024 01:33AM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 07/24/2024 10:18PM
We are currently experiencing issues with launching some devices at our Atlanta Data Center. Our team is investigating the cause and working to resolve the issue as quickly as possible.
Latest Kobiton outages
Some users experiencing errors when launching new sessions - 7 months ago
Elevated Session Initiation Errors - 9 months ago
Interruption to Session Launch - about 1 year ago
Devices stuck in 'Utilizing' status in Kobiton Portal - about 2 years ago
This is an example incident - about 3 years ago
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