Outage in Tungsten Automation Americas

Printix - Possible service problems for printing

Resolved Major
October 30, 2023 - Started over 1 year ago - Lasted about 4 hours

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Outage Details

Our engineers are currenlty investigating a incident.

Components affected
Tungsten Automation Americas Printix
Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 10/31/2023 12:38AM

The investigations continue, communication/authentication exceptions are identified and configurations continue to be checked.  The service has been set to force  offline printing since 23:30GMT.

INVESTIGATING over 1 year ago - at 10/31/2023 12:04AM

We continue to investigate this issue affecting printing and portal operation which has been escalated within the Kofax organisation 

INVESTIGATING over 1 year ago - at 10/30/2023 10:10PM

Our engineers are currenlty investigating a incident.

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