Outage in KOMOJU
RakutenPay payments early expiration
Resolved MinorIncident Report
On July 16, 2025, we released a feature to synchronize KOMOJU-side payment expiration dates with Rakuten Pay.
However, due to a missing condition, the expiration was not extended for authorized payment records, resulting in those payments expiring after 30 minutes and the authorization on the Rakuten Pay side being canceled.
This was reverted immediately upon detection.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 07/18/2025 01:16AM
On July 16, 2025, we released a feature to synchronize KOMOJU-side payment expiration dates with Rakuten Pay.
However, due to a missing condition, the expiration was not extended for authorized payment records, resulting in those payments expiring after 30 minutes and the authorization on the Rakuten Pay side being canceled.
This was reverted immediately upon detection.
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