Outage in KOMOJU

Intermittent credit card transaction failures

Resolved Minor

November 28, 2024 - Started about 1 year ago - Lasted 28 minutes
Official incident page

Incident Report

We are currently experiencing intermittent network connection issues on our gateways and credit card transactions are partially impacted.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 11/28/2024 02:46AM

The upstream gateway has recovered and the credit card processing is now fully operational.

IDENTIFIED about 1 year ago - at 11/28/2024 02:18AM

We are currently experiencing intermittent network connection issues on our gateways and credit card transactions are partially impacted.

Latest KOMOJU outages

Delay is webhook delivery - 20 days ago

Delay in webhook delivery - 3 months ago

Partial degradation of credit card payments due to 3DS authentication issue - 4 months ago

Partial impact to 3DS authentication - 6 months ago

Issue with processing Paidy payments - 6 months ago

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