Outage in KOMOJU
Bank Transfer Capture Failures
Resolved MinorIncident Report
We are observing an issue preventing Bank Transfers from being captured.
現在、銀行振込決済の入金処理が正常に完了しない事象が発生しており、担当チームにて調査を進めております。
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 09/02/2026 11:43AM
This incident has been resolved.
IDENTIFIED
15 days ago - at 09/02/2026 06:44AM
The issue has been identified. Our team has completed partial manual captures; however, capture delays are expected to continue. We are currently working on a mitigation plan and will provide further updates as soon as possible.
問題の原因を特定しました。担当チームにて一部の決済を手動で売上確定していますが、引き続き売上確定に遅延が発生する見込みです。現在、影響を軽減するための対応策を検討しており、進捗があり次第お知らせします。
INVESTIGATING
15 days ago - at 09/02/2026 05:04AM
We are observing an issue preventing Bank Transfers from being captured.
現在、銀行振込決済の入金処理が正常に完了しない事象が発生しており、担当チームにて調査を進めております。
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