Outage in Kong

Data plane connection outage in India

Resolved Major
April 10, 2025 - Started 16 days ago - Lasted 27 minutes
Official incident page

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Outage Details

We have identified and are promptly responding to an issue impacting data planes from connecting in the India region.
Components affected
Kong Konnect Cloud
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 04/10/2025 04:44AM

Data plane connections have recovered, and we are actively monitoring the health of the Konnect platform in the India region. Some data planes experienced degraded performance and delays in configuration propagation for roughly twenty minutes. During this period, any data planes that lost connectivity to the Konnect platform fell back to their cached configuration.

The issue was caused by hardware degradation reported by our infrastructure provider, affecting the underlying host of one instance. This led to intermittent performance issues or unavailability for some users.

IDENTIFIED 16 days ago - at 04/10/2025 04:21AM

We have identified and are promptly responding to an issue impacting data planes from connecting in the India region.

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