Outage in Kong
Loss of analytics payload from data plane node (US Only)
Resolved MajorIncident Report
Summary AI Generated
Kong Konnect Cloud experienced a major incident where analytics data from data plane nodes in the US region was being lost for 3.1 hours. The engineering team identified the root cause, deployed a fix, and monitored the system to ensure stability. The incident was fully resolved with analytics data collection restored to normal operation.
Some analytics data in the US may be experiencing data loss. We are currently investigating the cause of this issue and will provide updates as they become available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 04/10/2026 09:11PM
This incident has been resolved.
MONITORING
26 days ago - at 04/10/2026 07:00PM
We have rolled out the fix and will continue monitoring the situation. The system is now functioning as expected, but we are keeping a close eye on performance to ensure stability. We will provide another update if any issues arise.
IDENTIFIED
26 days ago - at 04/10/2026 06:41PM
We have a fix and are rolling the change out. We will begin monitoring the situation closely and will provide another update once the rollout is complete.
IDENTIFIED
26 days ago - at 04/10/2026 06:21PM
We have identified the issue and are working on a fix
INVESTIGATING
26 days ago - at 04/10/2026 06:07PM
Some analytics data in the US may be experiencing data loss. We are currently investigating the cause of this issue and will provide updates as they become available.
Latest Kong outages
Interacting with PATs in a degraded state - about 1 month ago
Dev Portals unreachable in ME region - about 2 months ago
Degradation in ME region impacting DevPortal, Debugger, and node listing. - about 2 months ago
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