Outage in Kong
Loss of analytics payload from data plane node (US Only)
Resolved MajorIncident Report
Summary AI Generated
Kong Konnect Cloud experienced a major incident where analytics data from data plane nodes in the US region was being lost for 3.1 hours. The engineering team identified the root cause, deployed a fix, and monitored the system to ensure stability. The incident was fully resolved with analytics data collection restored to normal operation.
Some analytics data in the US may be experiencing data loss. We are currently investigating the cause of this issue and will provide updates as they become available.
Components affected
Kong Konnect CloudTrusted by 1000+ teams
Need to monitor Kong outages?
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.
Ready to take control?
Start Free Trial
No credit card required
Set up in 2 minutes
14-day free trial
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/10/2026 09:11PM
This incident has been resolved.
MONITORING
1 day ago - at 04/10/2026 07:00PM
We have rolled out the fix and will continue monitoring the situation. The system is now functioning as expected, but we are keeping a close eye on performance to ensure stability. We will provide another update if any issues arise.
IDENTIFIED
1 day ago - at 04/10/2026 06:41PM
We have a fix and are rolling the change out. We will begin monitoring the situation closely and will provide another update once the rollout is complete.
IDENTIFIED
1 day ago - at 04/10/2026 06:21PM
We have identified the issue and are working on a fix
INVESTIGATING
1 day ago - at 04/10/2026 06:07PM
Some analytics data in the US may be experiencing data loss. We are currently investigating the cause of this issue and will provide updates as they become available.
Latest Kong outages
Interacting with PATs in a degraded state - 11 days ago
Dev Portals unreachable in ME region - 24 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
