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Outage in Kong

Analytics in AU region is experiencing issues

Resolved Minor
May 10, 2026 - Started 12 days ago - Lasted 13 minutes
Official incident page

Incident Report

Summary AI Generated

Kong Konnect Cloud's analytics service in the AU (ap-southeast-2) region experienced issues for 13 minutes due to an incorrect node configuration. The engineering team deployed a fix to correct the configuration, and all analytics services recovered with data returning to normal. No other regions were affected during this incident.

Analytics in the AU region is currently experiencing issues. No other regions are impacted at this time. Our engineering team is actively investigating the problem.
Components affected
Kong Konnect Cloud

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 05/11/2026 03:19AM

The issue affecting Analytics in the AU (ap-southeast-2) region has been resolved. The problem was caused by an incorrect node configuration, which has now been corrected and deployed. All services have recovered, and analytics data is returning as expected. No other regions were impacted.

MONITORING 12 days ago - at 05/11/2026 03:11AM

We are seeing analytics services in AU region recovering.

MONITORING 12 days ago - at 05/11/2026 03:09AM

A fix has been deployed to the affected AU region. Analytics services are recovering, and we are actively monitoring the system to ensure stability.

INVESTIGATING 12 days ago - at 05/11/2026 03:06AM

Analytics in the AU region is currently experiencing issues. No other regions are impacted at this time. Our engineering team is actively investigating the problem.

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