Developer portals in the Singapore region became unreachable due to a networking load balancer issue that prevented access to the gateway, while existing app registrations and dataplane traffic remained functional. The team identified the networking problem as the root cause and implemented a fix. The incident was resolved after 23 minutes of monitoring to ensure the portals were fully accessible again.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The cause has been identified. The networking load balancer was unable to reach the gateway. Dev portals are now reachable.
Developers portals in the SG regions are not reachable. Existing app-registration and dataplane traffic continue to work. The team is investigating the cause.
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