Outage in Kong
Dev Portals unreachable in SG Region
Resolved MajorIncident Report
Summary AI Generated
Developer portals in the Singapore region became unreachable due to a networking load balancer issue that prevented access to the gateway, while existing app registrations and dataplane traffic remained functional. The team identified the networking problem as the root cause and implemented a fix. The incident was resolved after 23 minutes of monitoring to ensure the portals were fully accessible again.
Developers portals in the SG regions are not reachable. Existing app-registration and dataplane traffic continue to work. The team is investigating the cause.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/20/2026 02:25PM
This incident has been resolved.
MONITORING
2 days ago - at 05/20/2026 02:23PM
A fix has been implemented and we are monitoring the results.
MONITORING
2 days ago - at 05/20/2026 02:23PM
The cause has been identified. The networking load balancer was unable to reach the gateway. Dev portals are now reachable.
INVESTIGATING
2 days ago - at 05/20/2026 02:04PM
Developers portals in the SG regions are not reachable. Existing app-registration and dataplane traffic continue to work. The team is investigating the cause.
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