Outage in Kontent

Outdated content Issue in US-CH data center

Resolved Minor
December 01, 2024 - Started 5 months ago - Lasted about 19 hours
Official incident page

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Outage Details

We are currently investigating the issue that occurred on 2024-12-01 from UTC 11:48:39 to 12:20 in the US-CH data center. During this time, the Delivery REST, GraphQL, and Sync APIs (both live and preview) were returning outdated content. Everything is now operational, and we are monitoring the situation. All services are functioning as expected.
Components affected
Kontent Content Delivery API
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/02/2024 07:58AM

All services are fully operational. Most of the projects were not impacted at all.

MONITORING 5 months ago - at 12/01/2024 12:50PM

We are currently investigating the issue that occurred on 2024-12-01 from UTC 11:48:39 to 12:20 in the US-CH data center. During this time, the Delivery REST, GraphQL, and Sync APIs (both live and preview) were returning outdated content. Everything is now operational, and we are monitoring the situation. All services are functioning as expected.

Latest Kontent outages

Delivery API, Delivery Preview API, and Delivery GraphQL API Returning Outdated Content - 19 days ago
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Slower propagation to Delivery API in EU data center - about 2 months ago
Schedule publishing and unpublishing not working in AUEAST data center - 2 months ago
Schedule Publish Currently Down - 3 months ago

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