Outage in Kontent

Outdated content Issue in US-CH data center

Resolved Minor
December 01, 2024 - Started 12 months ago - Lasted about 19 hours
Official incident page

Incident Report

We are currently investigating the issue that occurred on 2024-12-01 from UTC 11:48:39 to 12:20 in the US-CH data center. During this time, the Delivery REST, GraphQL, and Sync APIs (both live and preview) were returning outdated content. Everything is now operational, and we are monitoring the situation. All services are functioning as expected.
Components affected
Kontent Content Delivery API

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 12/02/2024 07:58AM

All services are fully operational. Most of the projects were not impacted at all.

MONITORING 12 months ago - at 12/01/2024 12:50PM

We are currently investigating the issue that occurred on 2024-12-01 from UTC 11:48:39 to 12:20 in the US-CH data center. During this time, the Delivery REST, GraphQL, and Sync APIs (both live and preview) were returning outdated content. Everything is now operational, and we are monitoring the situation. All services are functioning as expected.

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