Outage in Kontent

Delivery API, Delivery Preview API, and Delivery GraphQL API Returning Outdated Content

Resolved Major
April 15, 2025 - Started 7 months ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified an issue where the Delivery API, Delivery Preview API, and Delivery GraphQL API are currently returning outdated content. Our development team will be releasing a fix soon.
Components affected
Kontent Webhook dispatcher Kontent Webhook dispatcher Kontent Webhook dispatcher Kontent Content Delivery API Kontent Content Delivery API Kontent Content Delivery API

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/15/2025 04:39PM

Between 13:56 UTC and 15:59 UTC, we experienced an issue with the latest content changes not being reflected in the Delivery API, Delivery Preview API, and Delivery GraphQL API. Webhook functionality was also affected because of this. These issues impacted all regions.

Our development team released a fix at 15:59 UTC, and after a period of monitoring, no further issues have been observed.

MONITORING 7 months ago - at 04/15/2025 04:07PM

Our development team has released a fix, and we are monitoring the results. The latest changes to content should now be reflected in the Delivery API.

IDENTIFIED 7 months ago - at 04/15/2025 03:45PM

We have identified that our webhooks are also being affected. Our development team is continuing to work on a fix.

IDENTIFIED 7 months ago - at 04/15/2025 02:35PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 04/15/2025 02:29PM

We have identified an issue where the Delivery API, Delivery Preview API, and Delivery GraphQL API are currently returning outdated content. Our development team will be releasing a fix soon.

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