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Outage in Kontent

The Kontent.ai app UI doesn't load

Resolved Major
October 14, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

The UI of Kontent.ai doesn't load properly due to internal api and Management API problems. We are investigating the issue at the moment. All other public APIs (Delivery API, Preview API, GraphQL, Subscription API) work properly.
Components affected
Kontent Application Kontent Application Kontent Application Kontent Content Management API Kontent Content Management API Kontent Content Management API

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/14/2025 02:00PM

The incident has been fully resolved. All services are now operational.

MONITORING 4 months ago - at 10/14/2025 01:18PM

The server was restored, and everything seems to be up and working as usual. We keep monitoring all the services for any issues.

IDENTIFIED 4 months ago - at 10/14/2025 01:15PM

We have identified the issue, and currently we are restoring our server to its working state.

INVESTIGATING 4 months ago - at 10/14/2025 12:58PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 10/14/2025 12:40PM

The UI of Kontent.ai doesn't load properly due to internal api and Management API problems. We are investigating the issue at the moment. All other public APIs (Delivery API, Preview API, GraphQL, Subscription API) work properly.

Latest Kontent outages

Problems With Fastly API Could Cause Stale Content to Be Served to Customers in Some Regions. - 15 days ago
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Intercom chat tool performance decrease - 4 months ago
Changes are likely not propagating to Delivery Preview API for projects in the AU data center - 4 months ago
Outage of GraphQL in the US East (Live and Preview) - 6 months ago

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