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Outage in Koyeb

Database access issue

Resolved Minor
December 20, 2025 - Started about 1 month ago - Lasted about 16 hours

Incident Report

We are receiving reports from people having issues under certain conditions to access their database and access.

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Latest Updates ( sorted recent to last )
INVESTIGATING about 1 month ago - at 12/20/2025 04:03PM

We are receiving reports from people having issues under certain conditions to access their database and access.

IDENTIFIED about 1 month ago - at 12/20/2025 08:21PM

We are continuing to work on a fix for this incident. We are restoring all paused databases. We identified that some databases had their password changed and some data were missing, and access to some databases were missing. We are progressively restoring access to all of them. We believe we have found the root cause of this issue, and we will provide more details later.

Latest Koyeb outages

Provisioning delays - 8 days ago
Deployment delay - about 1 month ago
Provisioning delays - about 2 months ago

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