Outage in Kraken

Intermittent Debit / Credit Card, Apple Pay, Google Pay Online Banking Purchases Issue

Resolved Minor
July 27, 2024 - Started 4 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating intermittent issues with debit / credit card, Apple Pay, Google Pay Online Banking Purchases. Some clients might be experiencing failed transactions temporarily. We are working to resolve the issue and will provide any updates as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/27/2024 06:12AM

This incident has been resolved.

MONITORING 4 months ago - at 07/27/2024 04:29AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 07/27/2024 04:21AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 07/27/2024 03:56AM

We are investigating intermittent issues with debit / credit card, Apple Pay, Google Pay Online Banking Purchases. Some clients might be experiencing failed transactions temporarily. We are working to resolve the issue and will provide any updates as soon as possible.

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