Outage in Kraken

Intermittent Debit / Credit Card, Apple Pay and Google Pay Purchases Issue

Resolved Minor
November 11, 2024 - Started about 1 month ago - Lasted about 19 hours
Official incident page

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Outage Details

We are investigating intermittent issues with debit / credit card, Apple Pay & Google Pay. Some clients might be experiencing failed transactions temporarily. We are working to resolve the issue and will provide any updates as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/12/2024 11:11AM

This incident has been resolved.

MONITORING about 1 month ago - at 11/11/2024 04:52PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 11/11/2024 04:20PM

Deposits and withdrawals using debit / credit card, Apple Pay & Google Pay are unavailable at this time while we investigate an issue. We are working to resolve the issue and will provide any updates as soon as possible.

INVESTIGATING about 1 month ago - at 11/11/2024 04:00PM

We are investigating intermittent issues with debit / credit card, Apple Pay & Google Pay. Some clients might be experiencing failed transactions temporarily. We are working to resolve the issue and will provide any updates as soon as possible.

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