Outage in Kraken

API's "WithdrawStatus" and "DepositStatus" Data Retrieval Issue

Resolved Minor
January 08, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue impacting the functionality of the "WithdrawStatus" and "DepositStatus" API endpoints. These APIs are currently returning empty responses for some clients instead of the expected deposit and withdrawal transaction data. This may affect clients relying on these endpoints to retrieve recent transaction histories. We are actively working to resolve the issue and will keep you updated.
Latest Updates ( sorted recent to last )
RESOLVED about 23 hours ago - at 01/08/2025 11:40AM

This incident has been resolved.

MONITORING about 24 hours ago - at 01/08/2025 10:37AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 01/08/2025 10:10AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 1 day ago - at 01/08/2025 09:49AM

We are currently investigating an issue impacting the functionality of the "WithdrawStatus" and "DepositStatus" API endpoints.
These APIs are currently returning empty responses for some clients instead of the expected deposit and withdrawal transaction data.
This may affect clients relying on these endpoints to retrieve recent transaction histories.

We are actively working to resolve the issue and will keep you updated.

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