Outage in Kraken
Connectivity Issues – Stale Index Price for Trigger Orders
Resolved MinorIncident Report
We are currently investigating reports that trigger orders across multiple trading pairs may be executing based on stale index price data on Kraken Pro Web and Mobile, and via the Kraken API. Trading functionality remains available, however, clients may experience unexpected order behavior on pairs that rely on index price triggers. We are working to resolve the issue and will update as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/08/2025 11:09AM
This incident has been resolved.
IDENTIFIED
12 months ago - at 05/08/2025 10:28AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
12 months ago - at 05/08/2025 10:13AM
We are continuing to investigate this issue.
INVESTIGATING
12 months ago - at 05/08/2025 10:06AM
We are currently investigating reports that trigger orders across multiple trading pairs may be executing based on stale index price data on Kraken Pro Web and Mobile, and via the Kraken API. Trading functionality remains available, however, clients may experience unexpected order behavior on pairs that rely on index price triggers. We are working to resolve the issue and will update as soon as we have more information.
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