Outage in Kraken
Kraken Mobile App – Issues Converting or Selling Assets
Resolved MinorIncident Report
We are currently investigating an issue affecting the Kraken Kraken Mobile App, where some clients are unable to convert or sell assets. The issue appears to be limited to the Kraken mobile app; web platform functionality remains unaffected. We will provide further updates as soon as more information is available.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/20/2025 06:03PM
This incident has been resolved.
MONITORING
11 months ago - at 05/20/2025 05:33PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
11 months ago - at 05/20/2025 05:31PM
We have identified that this issue is affecting users on older versions of the app (v3.15.x). If you are encountering this issue, please update to the latest version of the Kraken mobile app (v3.16).
INVESTIGATING
11 months ago - at 05/20/2025 04:51PM
We are currently investigating an issue affecting the Kraken Kraken Mobile App, where some clients are unable to convert or sell assets. The issue appears to be limited to the Kraken mobile app; web platform functionality remains unaffected. We will provide further updates as soon as more information is available.
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