Outage in Kraken

Various Assets Deposit Delays

Resolved Minor
May 27, 2025 - Started 3 days ago - Lasted about 10 hours
Official incident page

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Outage Details

We are currently investigating an issue where some deposits submitted on May 27th (UTC morning hours) may appear as successful but have not yet been credited to user balances. The issue affects multiple asset types, including Tether USD (USDT) – TRC20 (Tron). New deposits made after the impacted window are processing normally. Our engineering team is actively working to identify all affected transactions and implement a resolution.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/27/2025 10:59PM

This incident has been resolved.

IDENTIFIED 3 days ago - at 05/27/2025 02:57PM

We are continuing to work on fix for this issue. It has been confirmed that a limited number of deposits across various assets may have experienced delays in processing between May 23–27.

IDENTIFIED 3 days ago - at 05/27/2025 01:15PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 days ago - at 05/27/2025 01:11PM

We are currently investigating an issue where some deposits submitted on May 27th (UTC morning hours) may appear as successful but have not yet been credited to user balances. The issue affects multiple asset types, including Tether USD (USDT) – TRC20 (Tron). New deposits made after the impacted window are processing normally. Our engineering team is actively working to identify all affected transactions and implement a resolution.

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