Outage in Kraken

Connectivity Issues - Pro Web, Account Settings, and Onboarding

Resolved Minor
June 11, 2025 - Started 3 days ago - Lasted about 3 hours
Official incident page

Need to monitor Kraken outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Kraken, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating multiple issues that may affect users: Difficulty connecting to Kraken Pro Web. Errors or delays when updating account settings (e.g., adding/removing 2FA, changing withdrawal permissions or wallet addresses), Failures during onboarding, including “Settings Locked” errors and incomplete setup steps. Some actions may appear to succeed but not take effect. Our teams are actively working to identify the root cause and restore full functionality. We will provide further updates as soon as more information becomes available.
Components affected
Kraken Website
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 06/11/2025 11:32AM

This incident has been resolved.

MONITORING 3 days ago - at 06/11/2025 08:47AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 06/11/2025 08:41AM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 06/11/2025 08:37AM

We are currently investigating multiple issues that may affect users: Difficulty connecting to Kraken Pro Web. Errors or delays when updating account settings (e.g., adding/removing 2FA, changing withdrawal permissions or wallet addresses), Failures during onboarding, including “Settings Locked” errors and incomplete setup steps. Some actions may appear to succeed but not take effect. Our teams are actively working to identify the root cause and restore full functionality.

We will provide further updates as soon as more information becomes available.

Latest Kraken outages

Connectivity Issues - Equities Onboarding - about 19 hours ago
In-app Support Links Not Loading on Mobile (Kraken Pro & Consumer) - 1 day ago
Connectivity Issues - Equities Onboarding - 3 days ago
Email Delivery issues - 3 days ago
iDEAL Funding Delays - 6 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook