Outage in Kraken

Interac E-Transfer CAD Deposit Errors

Resolved Minor
June 14, 2025 - Started about 1 month ago - Lasted 2 days
Official incident page

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Outage Details

We're investigating an issue with the CAD Interac E-Transfer funding gateway. Clients may see intermittent failures when conducting deposits when using mobile applications. Clients are advised to try again using desktop web interface if faced with errors. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Components affected
Kraken Canadian Dollar (CAD) - Domestic
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/16/2025 02:18PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 06/14/2025 07:34PM

We are continuing to investigate the issue affecting CAD Interac E-Transfer deposits. Clients may still experience intermittent errors, particularly on mobile platforms. If you encounter issues, please try again using the desktop web interface. We appreciate your patience and will provide further updates as they become available.

INVESTIGATING about 1 month ago - at 06/14/2025 03:28PM

We're investigating an issue with the CAD Interac E-Transfer funding gateway. Clients may see intermittent failures when conducting deposits when using mobile applications. Clients are advised to try again using desktop web interface if faced with errors. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

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