Outage in Kraken

Margin Calculation Discrepancy for Isolated Positions with Custom Leverage

Minor
June 17, 2025 - Started about 6 hours ago
Official incident page

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Outage Details

We are currently investigating an issue where isolated margin orders using custom leverage may fail to submit on Kraken Pro Web and Mobile platforms. When placing orders with isolated margin enabled, the platform may incorrectly calculate required margin and reject valid trades. This issue is limited to UI-based order placement and does not affect cross margin, or API-based trading.
Components affected
Kraken User Interface
Latest Updates ( sorted recent to last )
INVESTIGATING about 6 hours ago - at 06/17/2025 08:46PM

We are currently investigating an issue where isolated margin orders using custom leverage may fail to submit on Kraken Pro Web and Mobile platforms.

When placing orders with isolated margin enabled, the platform may incorrectly calculate required margin and reject valid trades. This issue is limited to UI-based order placement and does not affect cross margin, or API-based trading.

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