Connectivity Issues - Email Delivery, Transactions, New Account Confirmation

This incident has been resolved.

We have implemented a fix for the earlier service disruption and have completed all critical data consistency checks. We are continuing to monitor performance closely.

We have implemented a fix for the earlier service disruption and are actively monitoring system performance as final data consistency checks are completed.

A small number of delayed deposits and withdrawals are being reconciled. No client action is needed at this time. We will continue to provide updates as progress continues.

A fix has been implemented. Some delays may persist during the recovery period. We continue to monitor system performance and will provide updates as needed.

A fix has been implemented. Email delivery is recovering as the backlog is processed. Some delays may persist during the recovery period. We continue to monitor system performance and will provide updates as needed.

The issue has been identified and a fix is being implemented. We’ll provide an update as soon as more information becomes available.

Our teams are working to resolve the issue and we’ll provide an update as soon as more information becomes available.

We are currently investigating reports of degraded performance affecting email delivery, transaction processing, and some platform operations. Clients may experience delays or issues when completing certain actions across the website, mobile apps, and API.

This includes email delays related to account activation, withdrawals, security actions, and other automated notifications. Instant transactions, deposits/withdrawals, and Embed API services may also be impacted.

Our teams are working to resolve the issue and we’ll provide an update as soon as more information becomes available.