Outage in Kraken

Connectivity Issues - Web & Mobile

Resolved Minor
October 01, 2025 - Started 26 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.
Components affected
Kraken WebSockets Kraken REST Kraken Website

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Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 10/01/2025 06:28PM

This incident has been resolved.

MONITORING 26 days ago - at 10/01/2025 03:31PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 26 days ago - at 10/01/2025 02:49PM

We have identified the issue and are continuing to implement a fix for the issue affecting clients using the site, APIs and mobile apps. Funding and Earn operations are unavailable intermittently while we are working to resolve the issue. We will provide any updates as soon as possible.

INVESTIGATING 26 days ago - at 10/01/2025 02:11PM

We are continuing to investigate this issue.

INVESTIGATING 26 days ago - at 10/01/2025 02:03PM

We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.

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