Outage in Kraken

Historical Balances Display Issue

Minor
October 02, 2025 - Started 26 days ago
Official incident page

Incident Report

We are currently investigating an issue affecting historical balance visibility. Some users may see missing or incorrect balance data for historical periods. Our engineering teams are actively investigating the issue. We will provide updates as more information becomes available.
Components affected
Kraken Website

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Latest Updates ( sorted recent to last )
IDENTIFIED 15 days ago - at 10/13/2025 12:15PM

We continue to work on the full restoration of historical balance visibility. While the root cause has been identified and remediation is in progress, recovery is still ongoing and may take additional time to complete.

IDENTIFIED 25 days ago - at 10/02/2025 12:33PM

We have identified the cause of the issue affecting historical balance visibility and are implementing a fix. The restoration process may take some time to complete. We will continue to provide updates as the restoration progresses.

INVESTIGATING 26 days ago - at 10/02/2025 09:26AM

We are currently investigating an issue affecting historical balance visibility. Some users may see missing or incorrect balance data for historical periods. Our engineering teams are actively investigating the issue. We will provide updates as more information becomes available.

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