Outage in Kraken
Auto Earn Assets - Balances not displaying correctly
Resolved MinorIncident Report
We are investigating an issue where balances for assets enabled in Auto Earn may not appear correctly in client portfolios. In some cases, portfolio balances may show as zero or inaccurate.
We are working to resolve the issue and will provide any updates as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 11/14/2025 06:26PM
This incident has been resolved.
MONITORING
about 12 hours ago - at 11/14/2025 05:42PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 19 hours ago - at 11/14/2025 11:14AM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 22 hours ago - at 11/14/2025 08:15AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 23 hours ago - at 11/14/2025 06:58AM
We are investigating an issue where balances for assets enabled in Auto Earn may not appear correctly in client portfolios. In some cases, portfolio balances may show as zero or inaccurate.
We are working to resolve the issue and will provide any updates as soon as possible.
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