Outage in Kraken

Auto Earn Assets - Balances not displaying correctly

Resolved Minor

November 14, 2025 - Started 5 months ago - Lasted about 12 hours
Official incident page

Incident Report

We are investigating an issue where balances for assets enabled in Auto Earn may not appear correctly in client portfolios. In some cases, portfolio balances may show as zero or inaccurate. We are working to resolve the issue and will provide any updates as soon as possible.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/14/2025 06:26PM

This incident has been resolved.

MONITORING 5 months ago - at 11/14/2025 05:42PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 11/14/2025 11:14AM

We are continuing to work on a fix for this issue.

IDENTIFIED 5 months ago - at 11/14/2025 08:15AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 11/14/2025 06:58AM

We are investigating an issue where balances for assets enabled in Auto Earn may not appear correctly in client portfolios. In some cases, portfolio balances may show as zero or inaccurate.

We are working to resolve the issue and will provide any updates as soon as possible.

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