Outage in Kraken

Degraded Performance on Kraken Pro Web - Trading and Balances View Temporarily Blocked for Some Users

Minor

February 24, 2026 - Started about 19 hours ago
Official incident page

Incident Report

We are investigating an issue affecting Kraken Pro Web where some users may experience delays loading balances and portfolio data. During this time, affected users may be temporarily unable to place Spot or Futures trades while balances are loading. The issue is intermittent, and functionality is typically restored after refreshing the page. Our engineering teams are actively investigating the root cause. We will provide further updates as more information becomes available.

Components affected

Kraken Website

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Latest Updates ( sorted recent to last )

MONITORING about 17 hours ago - at 02/24/2026 04:14PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 18 hours ago - at 02/24/2026 03:39PM

We are continuing to investigate this issue.

INVESTIGATING about 19 hours ago - at 02/24/2026 02:34PM

We are investigating an issue affecting Kraken Pro Web where some users may experience delays loading balances and portfolio data.

During this time, affected users may be temporarily unable to place Spot or Futures trades while balances are loading. The issue is intermittent, and functionality is typically restored after refreshing the page. Our engineering teams are actively investigating the root cause. We will provide further updates as more information becomes available.

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