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Outage in Kraken

Issue with New Device Approval

Minor
March 13, 2026 - Started about 2 hours ago
Official incident page

Incident Report

We are investigating reports from clients facing error preventing them from approving new devices. Problem occurs on both Mobile and Web platforms and affects small subset of clients.

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Latest Updates ( sorted recent to last )
INVESTIGATING about 2 hours ago - at 03/13/2026 11:30AM

We are continuing to investigate this issue.

INVESTIGATING about 2 hours ago - at 03/13/2026 11:29AM

We are investigating reports from clients facing error preventing them from approving new devices. Problem occurs on both Mobile and Web platforms and affects small subset of clients.

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