Kraken's Flexline service experienced an issue that prevented some users from initiating new loans on both web and mobile platforms for 31 minutes. Existing loan viewing and details remained unaffected during the incident. The team identified and implemented a fix, then monitored the results to ensure full resolution.
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A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are aware of an issue affecting Flexline. Some users may be unable to initiate new loans on web and mobile. Viewing existing loans and loan details is not affected. Our team is actively investigating and we provide an update as soon as we have more information.
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