Kraken's Futures Exchange experienced a 39-minute connectivity outage affecting all client-facing channels, including web, mobile, REST API, WebSockets, and Single Sign-On. Users were unable to connect to the platform or submit orders during this period. The issue was identified and resolved via a fix that briefly placed the exchange in "post only" mode before full operations were restored.
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This incident has been resolved.
Fix was succesfull and the Futures Exchange is fully operational. We are further monitoring the results.
The issue has been identified and the fix has been implemented. Current status is "post only" and we are monitoring the results.
We are investigating an issue with Futures Exchange clients connecting to the platform and submitting orders over all Web & Mobile applications and Rest and Websocket connections. We are working to resolve the issue and will update as soon as we have more information.
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