Outage in Kraken
Portfolio values may not display on Kraken Pro
Resolved MinorIncident Report
Summary AI Generated
Some Kraken Pro users were unable to load portfolio values and balances on web and mobile, while trading, deposits, and withdrawals remained unaffected. The issue was identified and a fix was implemented within approximately 14 hours of the initial report. The incident was fully resolved after 17.2 hours of total duration.
We have received reports that some clients may be unable to load their portfolio value and balances on Kraken Pro web and mobile.
Trading, deposits, and withdrawals are operating normally.
Our team is investigating and we will provide an update shortly.
Components affected
Kraken WebsiteTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 06/28/2026 03:46PM
This incident has been resolved.
MONITORING
20 days ago - at 06/28/2026 01:55PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
20 days ago - at 06/28/2026 12:37PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
20 days ago - at 06/28/2026 11:31AM
We are continuing to investigate this issue.
INVESTIGATING
21 days ago - at 06/27/2026 10:37PM
We have received reports that some clients may be unable to load their portfolio value and balances on Kraken Pro web and mobile.
Trading, deposits, and withdrawals are operating normally.
Our team is investigating and we will provide an update shortly.
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