Kraken experienced a ~10-hour incident where users were unable to view accurate historical balance data, with both hourly and daily balance displays showing outdated information. Daily balances recovered partway through the incident, while hourly balances remained delayed longer as processing caught up. The issue was fully resolved by September 8, 2026.
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This incident has been resolved.
Daily historical balances have now recovered. Hourly historical balances remain delayed, and users may continue to see outdated hourly balance information while processing catches up. Our engineering teams are monitoring recovery and we will provide further updates as progress continues.
The issue has been identified and a fix is being implemented.
We are currently investigating an issue affecting historical balance visibility. Users may see outdated hourly and daily historical balance information. Our engineering teams are actively working to resolve the issue. We will provide updates as more information becomes available.
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