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Outage in Kraken

Krak Card & Instant Buy Transactions Declined

Resolved Minor
October 13, 2026 - Started about 18 hours ago - Lasted about 7 hours
Official incident page

Incident Report

Summary AI Generated

Kraken experienced a 6.6-hour incident where Krak Card transactions were declined and Instant Buy transactions caused client funds to be incorrectly withheld, blocking further activity. The issue affected Euro debit and credit card operations. The incident was resolved on October 13, 2026.

We are aware of an issue affecting Krak Card, where transactions are being declined. Our team is working on resolving the issue and we will provide an update as soon as possible

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Latest Updates ( sorted recent to last )
RESOLVED about 12 hours ago - at 10/13/2026 10:33PM

This incident has been resolved.

IDENTIFIED about 18 hours ago - at 10/13/2026 04:08PM

In addition to Krak Card transaction, instant buy transactions are causing some client funds to be withheld preventing further transactions. Our team are preparing a fix for this issue now

IDENTIFIED about 18 hours ago - at 10/13/2026 03:58PM

We are aware of an issue affecting Krak Card, where transactions are being declined. Our team is working on resolving the issue and we will provide an update as soon as possible

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