Kraken experienced delays affecting Brazilian Real (BRL) deposits and withdrawals via PIX, lasting approximately 40 hours. Deposits were restored to normal roughly 18 hours into the incident, while withdrawals continued to experience delays until full resolution. The incident was resolved on November 5, 2026.
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This incident has been resolved.
Brazilian Real (BRL) deposits via PIX are now operating normally. Withdrawals remain affected, and some transfers may take longer than usual to complete. We are continuing to work with our provider to resolve the issue and will share further updates as more information becomes available.
We are experiencing delays with Brazilian Real (BRL) deposits and withdrawals via PIX. Some transfers may remain pending longer than usual. We are working with our provider and will share updates as more information becomes available.
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