Incident Report
We have become aware of an issue with bank transfers not being accepted by our Banking Provider and are working with them to discover a resolution as soon as possible.
Card and PayPal payments are unaffected.
We apologise for any inconvenience caused by this, though please reach out to our Support team should you have any questions or concerns.
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Latest Updates ( sorted recent to last )
MONITORING
20 days ago - at 05/07/2026 09:39AM
We can confirm that incoming bank transfer payments are now being received. We will continue to monitor this closely over the coming days. Thank you for your patience and understanding during this time.
INVESTIGATING
20 days ago - at 05/07/2026 08:13AM
We are still working with our banking provider to resolve the issues with bank transfer payments. Thank you for your patience, we will provide further updates in due course.
INVESTIGATING
26 days ago - at 05/01/2026 07:57AM
We are still working to resolve the issue with incoming payments. Thank you for your patience during this time.
INVESTIGATING
27 days ago - at 04/29/2026 02:17PM
We have become aware of an issue with bank transfers not being accepted by our Banking Provider and are working with them to discover a resolution as soon as possible.
Card and PayPal payments are unaffected.
We apologise for any inconvenience caused by this, though please reach out to our Support team should you have any questions or concerns.
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