Incident Report
We have become aware of an issue with bank transfers not being accepted by our Banking Provider and are working with them to discover a resolution as soon as possible.
Card and PayPal payments are unaffected.
We apologise for any inconvenience caused by this, though please reach out to our Support team should you have any questions or concerns.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 14 hours ago - at 05/01/2026 07:57AM
We are still working to resolve the issue with incoming payments. Thank you for your patience during this time.
INVESTIGATING
2 days ago - at 04/29/2026 02:17PM
We have become aware of an issue with bank transfers not being accepted by our Banking Provider and are working with them to discover a resolution as soon as possible.
Card and PayPal payments are unaffected.
We apologise for any inconvenience caused by this, though please reach out to our Support team should you have any questions or concerns.
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