Outage in Krystal
Managed WordPress database connections
Resolved Minor
September 24, 2026 - Started 7 days ago
- Lasted 29 minutes
Incident Report
Summary AI Generated
Krystal's Managed WordPress (Onyx) platform experienced a database connectivity issue that prevented sites from loading normally. The incident lasted approximately 29 minutes before the root cause was identified and resolved. Sites returned to normal operation following the fix, with monitoring continuing to ensure stability.
We're aware of a potential issue with database connections on our Managed WordPress platform. We're investigating and will update again as soon as we're able.
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Latest Updates ( sorted recent to last )
MONITORING
7 days ago - at 09/24/2026 10:43AM
A connectivity issue has been identified and resolved. Sites should now be loading as normal and we will continue to monitor for any further issues.
INVESTIGATING
7 days ago - at 09/24/2026 10:25AM
We're aware of a potential issue with database connections on our Managed WordPress platform. We're investigating and will update again as soon as we're able.
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