Outage in Krystal
Onyx DB Server (DB-5-6) issues
Resolved Minor
September 30, 2026 - Started 1 day ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
A performance issue was identified on Onyx Database node onyx-nlc-db-5-6, impacting Managed Hosting Services and Managed WordPress (Onyx) customers. The incident lasted approximately 1.6 hours before resolution. No further escalation was required beyond the initial investigation.
We're currently seeing performance issues on one of the Onyx Database nodes: onyx-nlc-db-5-6
We're investigating this a priority and will provide updates as this is progressed.
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Latest Updates ( sorted recent to last )
INVESTIGATING
1 day ago - at 09/30/2026 07:23AM
We're currently seeing performance issues on one of the Onyx Database nodes: onyx-nlc-db-5-6
We're investigating this a priority and will provide updates as this is progressed.
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