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Outage in Kuali

Build/Platform Intermittent Performance Issues

Resolved Minor
July 09, 2026 - Started 27 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

A deployment-related infrastructure issue caused application servers in the US (Oregon) and Canada (Montreal) to become unhealthy, resulting in intermittent errors and delays for users accessing Kuali Platform products. The incident lasted approximately 1.4 hours before the affected servers were removed and service was restored.

We are currently investigating intermittent performance issues with Build/Platform. Users may experience errors or delays when accessing apps. Our team is actively investigating the issue and will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 07/09/2026 03:54PM

A deployment-related infrastructure issue caused some application servers to become unhealthy, resulting resulting in intermittent access errors for some users in Kuali Platform products. The affected servers have been removed and service has been restored.

MONITORING 27 days ago - at 07/09/2026 02:58PM

The intermittent performance issues affecting Build/Platform have been resolved, and users should now be able to access apps normally. Our team will continue to monitor the environment to ensure continued stability

INVESTIGATING 27 days ago - at 07/09/2026 02:31PM

We are currently investigating intermittent performance issues with Build/Platform. Users may experience errors or delays when accessing apps.

Our team is actively investigating the issue and will provide updates as more information becomes available.

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